Unbox the Season
Congratulations on your new Balsam Hill tree! We hope it brings you and
your family so much joy for many holiday seasons to come. We're honored
to be a part of your Christmas traditions.
02
Seamless Set-up
Every full-sized tree includes gloves for you and your helper, spare light bulbs, plus a storage bag to keep your tree as perfect as the day it arrived.
03
How to Bring Your Tree to Life
We know unboxing your tree for the first time can feel a little intimidating, but don’t worry, it’s all part of the fun! With our easy guide, you’ll have it looking full and beautiful in no time.
04
Stored with Care
Once the lights are dimmed and the last ornament is packed, it’s time to store your tree to keep it looking beautiful and dust-free until next year’s big reveal. Watch our easy storage tips.
05
Make It Yours
Decorating opens up endless possibilities. Explore our inspiration and tips to make it effortless and joyful.
Find Your Tree,
Fluff With Ease
Select your tree from the list to watch a step-by-step setup video designed just for it. If your tree is not listed, do not worry. Our general guide above will walk you through the process, and if you need a little extra support, our team is always happy to help. No matter which tree you have, we will make sure it looks its best.
Learn More About Artificial Christmas Trees
Artificial Christmas Tree Buyer's Guide
Stay Connected
For Expert Advice
Call 1.888.55.BALSAM, Text 1.650.855.8663, or Contact Us