Balsam Hill™ is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means:
Send us a message
. Please include the following pieces of information so we can provide the quickest and best response:
- Full name
- Order number
- Phone number
- Message or question
Call us any time at our toll-free number: 888-55-BALSAM (888-552-2572). Our Customer Loyalty Specialists can be reached 24 hours a day, and look forward to speaking with you.
Chat with us live on-site 24 hours a day: simply select "Live Chat" at the top of your screen from a desktop or tablet device.
Orders By Phone
If you would like to place an order by phone or need personal assistance in deciding which Balsam Hill™ tree, wreath, or garland is right for you, please call us at 888-55-BALSAM (888-552-2572). We look forward to speaking with you!
If you are interested in making a purchase for your business, please call us at 877-44-BALSAM (1-877-442-2572). Our corporate sales representatives are on hand to provide site-specific product recommendations for your location. Discounts may be available for quantity purchases.
Please email us at firstname.lastname@example.org
for assistance with any media related inquiries.
Balsam Hill Retail Locations
Please click here
for Balsam Hill retail locations.
50 Woodside Plaza, Suite 111
Redwood City, CA 94061
The address is for correspondence only. For the address of our Returns Center, please click here
Careers at Balsam Brands™
For information on opportunities to join the Balsam Brands team, please see our jobs page
, our linkedin page
, or email us.