Balsam Hill™ is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.
Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.
How Can We Help You?
Select the type of inquiry below
Call us at our toll-free number: 888-55-BALSAM (888-552-2572). Our Customer Loyalty Specialists can be reached Monday to Friday between the hours of 7am and 9pm PT. We are closed on Saturdays and Sundays.
Live Chat service is available Sunday to Thursday, 4 PM to 9 PM PT. Simply select "Live Chat" at the lower right corner of your desktop or tablet.
Orders By Phone
If you would like to place an order by phone or need personal assistance in deciding which Balsam Hill™ tree, wreath, or garland is right for you, please call us at 888-55-BALSAM (888-552-2572). We look forward to speaking with you!
If you are interested in making a purchase for your business, please call us at 877-44-BALSAM
(1-877-442-2572) or click here
to visit our corporate sales page. Our corporate sales representatives are on hand to provide site-specific product recommendations for your location. Discounts may be available for quantity purchases.
Please email us at firstname.lastname@example.org
for assistance with any media related inquiries.
To subscribe to our catalog mailing list, please click here
If you wish to no longer receive our catalogs, please unsubscribe here
Balsam Hill Retail Locations
Please click here
for Balsam Hill retail locations.
50 Woodside Plaza, Suite 111
Redwood City, CA 94061
The address is for correspondence only. For the address of our Returns Center, please click here
Careers at Balsam Brands™
For information on opportunities to join the Balsam Brands team, please see our jobs page
, our linkedin page
, or email us.