Save up to 50% + Free Shipping Cyber Monday Sale Shop Sale

Customer Service

How do I contact Balsam Hill?

Our customer support specialists are available 7 days a week between 5am-11pm PT, 8am-2am ET.

Call 1.888.55.BALSAM

Text 1.650.855.8663

Live chat is available 7 days a week from 5am-11pm PT, 8am-2am ET.

Balsam Hill® is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.

Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.

How can we help you?

Please fill out the details below so we can better assist you.

*Required field

Phone

*Reason for contacting us:
(Select one)

By providing your personal information, you agree to Balsam Hill’s Terms and Conditions and Privacy Policy .