• BALSAM HILL OUTLET

    WHAT GENERAL INFORMATION DO I NEED TO KNOW ABOUT THE BALSAM HILL OUTLET THIS SEASON?

    Our seasonal store will be open from October 3, 2020 through December 30, 2020.
    Daily Hours: 9:00am – 8:00pm

    New this year!

    • Safety: We now offer a curbside pickup option for select products, allowing customers to order ahead and have our associates load product directly into the car. We also offer touchless payment options whenever possible.
    • Extended hours: Our store hours have been extended to accommodate the social distancing protocols.
    • Reduced events: Due to Covid-19, we do not anticipate hosting samples sales or other in-store events this season. We look forward to resuming these in the future!

    WHAT IS THE BALSAM HILL OUTLET DOING ABOUT COVID-19?

    We changed the layout of the Balsam Hill Outlet in order to keep our customers and associates healthy and safe. Strict safety protocols have also been implemented in our store based on CDC and government recommendations. We look forward to seeing you!

    • Frequent deep cleaning and sanitizing.
    • Touchless shopping and contactless payment whenever possible.
    • Mask requirements for all associates and customers* while in the store.
    • We are limiting the number of customers in the store at one time. Social distancing and traffic flow markers will be visible throughout the store.
    • We are limiting shopping groups to a size of two. Small groups help everyone to keep a safe social distance while shopping. Thank you for understanding!
    • Daily wellness checks are performed for all associates.

    *Balsam Hill or Balsam Brands is not responsible for providing any PPE supplies PPE. All customers and employees are required to wear a mask when entering the establishment store.

    IS THE BALSAM HILL OUTLET OFFERING CURBSIDE PICKUP?

    Yes. We are now offering curbside pickup on some of our top-selling trees. This service is available until 4:00pm for all orders placed by 2:00pm. Orders placed after 2:00pm PST will be available for pickup the following day.

    HOW WILL CURBSIDE PICKUP WORK AT THE BALSAM HILL OUTLET?

    1. Call 650-454-0616 to check availability and reserve your tree.
    2. When your order is ready, we will send you an email with your order number. Please have this available when you arrive.
    3. When you arrive, park in one of our designated curbside pickup spots and call 650-454-0616. We ask that you remain in your vehicle and an associate will bring your order to you and place it in your trunk.
    4. We will take payment at the time of pickup. We only accept Visa, MasterCard, American Express and Discover. Please plan to present your ID at the time of payment.

    The Nitty Gritty Details:

    • Only select trees are available for curbside pickup; these include open-box and new trees. Please see the list below for our current selection.
    • Open-box trees do not include a warranty, are final sale, and not combinable with any other offers or discounts.
    • All new trees all come with our standard three-year limited warranty.

    WHAT MOST REALISTIC OPEN-BOX TREES ARE AVAILABLE FOR CURBSIDE PICKUP?

    Open-Box tree families are available, warranty is not included.

    Most Realistic:

      Alpine Balsam Fir

    • ALPINE BALSAM FIR TREE 4.5' LED FAIRY LIGHTS
    • ALPINE BALSAM FIR TREE 6.5' LED FAIRY LIGHTS
    • ALPINE BALSAM FIR TREE 6.5' UNLIT
    • ALPINE BALSAM FIR TREE 7.5' LED FAIRY LIGHTS
    • ALPINE BALSAM FIR TREE 9' LED FAIRY LIGHTS

      Aspen Estate

    • ASPEN ESTATE FIR FLIP TREE 7.5' COLOR + CLEAR

      Balsam Fir

    • BH BALSAM FIR FLIP TREE 10' CLEAR
    • BH BALSAM FIR FLIP TREE 7.5' CLEAR
    • BH BALSAM FIR FULL TREE 6.5' CANDLELIGHT LED
    • BH BALSAM FIR FULL TREE 7.5' CANDLELIGHT LED
    • BH BALSAM FIR FULL TREE 7.5' COLOR + CLEAR

      Fraser Fir

    • BH FRASER FIR FULL TREE 6.5' COLOR + CLEAR
    • BH FRASER FIR FULL TREE 7.5' CANDLELIGHT LED
    • BH FRASER FIR FULL TREE 7.5' LED MULTI
    • BH FRASER FIR FULL TREE 9' COLOR + CLEAR
    • BH FRASER FIR FULL TREE 9' CANDLELIGHT LED
    • BH FRASER FIR NARROW TREE 6.5' CANDLELIGHT LED
    • BH FRASER FIR NARROW TREE 6.5' CLEAR
    • BH FRASER FIR NARROW TREE 7' CLEAR
    • BH FRASER FIR NARROW TREE 9' CLEAR

      Cathedral Fir

    • CATHEDRAL FIR TREE 7.5' CANDLELIGHT LED
    • CATHEDRAL FIR TREE 7.5' CLEAR
    • CATHEDRAL FIR TREE 7.5' LED FAIRY LIGHTS
    • CATHEDRAL FIR TREE 9' CANDLELIGHT LED
    • CATHEDRAL FIR TREE 9' LED FAIRY LIGHTS

      Colorado Mountain Spruce

    • COLORADO MOUNTAIN SPRUCE FULL TREE 4' POTTED CLEAR
    • COLORADO MOUNTAIN SPRUCE FULL TREE 4.5' CLEAR
    • COLORADO MOUNTAIN SPRUCE FULL TREE 4.5' COLOR + CLEAR
    • COLORADO MOUNTAIN SPRUCE FULL TREE 6.5' COLOR + CLEAR
    • COLORADO MOUNTAIN SPRUCE FULL TREE 7.5' COLOR + CLEAR
    • COLORADO MOUNTAIN SPRUCE FULL TREE 9' CLEAR

      European Fir

    • EUROPEAN FIR 6.5' CANDLELIGHT LED
    • EUROPEAN FIR 7.5' UNLIT

      Frosted Alpine Fir

    • FROSTED ALPINE BALSAM FIR 4.5' LED FAIRY LIGHTS
    • FROSTED ALPINE BALSAM FIR 6.5' LED FAIRY LIGHTS
    • FROSTED ALPINE BALSAM FIR 7.5' LED FAIRY LIGHTS
    • FROSTED ALPINE BALSAM FIR 9' LED FAIRY LIGHTS

      Frosted Fraser Fir

    • FROSTED FRASER FIR NARROW TREE 6.5' CANDLELIGHT LED
    • FROSTED FRASER FIR NARROW TREE 7.5' CLEAR
    • FROSTED FRASER FIR NARROW TREE 7.5' CANDLELIGHT LED

      Frosted Yukon

    • FROSTED YUKON 6' MICRO LED
    • FROSTED YUKON 7.5' MICRO LED

      Red Spruce Slim

    • RED SPRUCE SLIM TREE 6.5' CLEAR
    • RED SPRUCE SLIM TREE 6.5' CANDLELIGHT LED
    • RED SPRUCE SLIM TREE 7.5' CANDLELIGHT LED

      Sanibel Spruce

    • SANIBEL SPRUCE 5' CANDLELIGHT LED
    • SANIBEL SPRUCE 5' UNLIT
    • SANIBEL SPRUCE 6' UNLIT

      Silverado Slim

    • SILVERADO SLIM TREE 7' CANDLELIGHT LED
    • SILVERADO SLIM TREE 8' CANDLELIGHT LED
    • SILVERADO SLIM TREE 9' CANDLELIGHT LED

      Stratford Spruce

    • STRATFORD SPRUCE TREE 6.5' CLEAR
    • STRATFORD SPRUCE TREE 6.5' CANDLELIGHT LED
    • STRATFORD SPRUCE TREE 6.5' UNLIT
    • STRATFORD SPRUCE TREE 7.5' UNLIT
    • STRATFORD SPRUCE TREE 9' CLEAR

      Vermont White Spruce

    • VERMONT WHITE SPRUCE FLIP TREE 6.5' COLOR + CLEAR
    • VERMONT WHITE SPRUCE FLIP TREE 7.5' COLOR + CLEAR LED
    • VERMONT WHITE SPRUCE FLIP TREE 9' CLEAR
    • VERMONT WHITE SPRUCE FULL TREE 10' COLOR + CLEAR
    • VERMONT WHITE SPRUCE FULL TREE 4.5' CLEAR
    • VERMONT WHITE SPRUCE FULL TREE 4.5' UNLIT
    • VERMONT WHITE SPRUCE FULL TREE 5.5' CANDLELIGHT LED
    • VERMONT WHITE SPRUCE FULL TREE 5.5' COLOR + CLEAR
    • VERMONT WHITE SPRUCE FULL TREE 5.5' LV LED COLOR + CLEAR
    • VERMONT WHITE SPRUCE FULL TREE 5.5' UNLIT
    • VERMONT WHITE SPRUCE FULL TREE 6.5' COLOR + CLEAR LED
    • VERMONT WHITE SPRUCE FULL TREE 6.5' CANDLELIGHT LED
    • VERMONT WHITE SPRUCE FULL TREE 6.5' LV LED COLOR + CLEAR
    • VERMONT WHITE SPRUCE FULL TREE 6.5' UNLIT
    • VERMONT WHITE SPRUCE FULL TREE 7.5' LED COLOR + CLEAR
    • VERMONT WHITE SPRUCE NARROW 13.5' COLOR + CLEAR LED
    • VERMONT WHITE SPRUCE NARROW 6.5' CANDLELIGHT LED
    • VERMONT WHITE SPRUCE NARROW 7.5' COLOR + CLEAR LED
    • VERMONT WHITE SPRUCE NARROW 7.5' CANDLELIGHT LED
    • VERMONT WHITE SPRUCE NARROW 7.5' UNLIT
    • VERMONT WHITE SPRUCE NARROW TREE 9' CLEAR
    • VERMONT WHITE SPRUCE NARROW TREE 9' CANDLELIGHT LED
    • VERMONT WHITE SPRUCE NARROW TREE 9' LED COLOR + CLEAR

      Yukon Spruce

    • YUKON SPRUCE 6' MICRO LED CLEAR
    • YUKON SPRUCE 7.5' MICRO LED CLEAR

    WHAT REALISTIC OPEN-BOX TREES ARE AVAILABLE FOR CURBSIDE PICKUP?

    Open-Box tree families are available, warranty is not included.

    Realistic:

      Rocky Mountain Pine

    • ROCKY MOUNTAIN PINE FULL TREE 5.5' MULTI
    • ROCKY MOUNTAIN PINE FULL TREE 5.5' CLEAR
    • ROCKY MOUNTAIN PINE FULL TREE 6.5' CLEAR
    • ROCKY MOUNTAIN PINE FULL TREE 6.5' MULTI

    WHAT TRADITIONAL OPEN-BOX TREES ARE AVAILABLE FOR CURBSIDE PICKUP?

    Open-Box tree families are available, warranty is not included.

    Traditional:

      Aberdeen Spruce

    • ABERDEEN SPRUCE TREE 6' CLEAR
    • ABERDEEN SPRUCE TREE 6' MULTI
    • ABERDEEN SPRUCE TREE 6' UNLIT
    • ABERDEEN SPRUCE TREE 7' CLEAR
    • ABERDEEN SPRUCE TREE 7' UNLIT

      Berkshire Mountain Fir

    • BERKSHIRE MOUNTAIN FIR NARROW TREE 4.5' CLEAR
    • BERKSHIRE MOUNTAIN FIR NARROW TREE 6.5' CLEAR
    • BERKSHIRE MOUNTAIN FIR NARROW TREE 6.5' CANDLELIGHT LED
    • BERKSHIRE MOUNTAIN FIR NARROW TREE 6.5' MULTI LED
    • BERKSHIRE MOUNTAIN FIR NARROW TREE 6.5' UNLIT
    • BERKSHIRE MOUNTAIN FIR NARROW TREE 7' UNLIT
    • BERKSHIRE MOUNTAIN FIR NARROW TREE 7.5' CLEAR
    • BERKSHIRE MOUNTAIN FIR NARROW TREE 7.5' CANDLELIGHT LED
    • BERKSHIRE MOUNTAIN FIR NARROW TREE 7.5' MULTI
    • BERKSHIRE MOUNTAIN FIR NARROW TREE 9' MULTI
    • BERKSHIRE MOUNTAIN FIR NARROW TREE 9' UNLIT

      Classic Blue Fir

    • CLASSIC BLUE SPRUCE FULL TREE 4.5' CLEAR
    • CLASSIC BLUE SPRUCE FULL TREE 6.5' CANDLELIGHT LED
    • CLASSIC BLUE SPRUCE FULL TREE 6.5' UNLIT
    • CLASSIC BLUE SPRUCE FULL TREE 7' CANDLELIGHT LED
    • CLASSIC BLUE SPRUCE FULL TREE 7.5' CANDLELIGHT LED
    • CLASSIC BLUE SPRUCE NARROW 6' CLEAR
    • CLASSIC BLUE SPRUCE NARROW 7' CLEAR
    • CLASSIC BLUE SPRUCE NARROW 7' UNLIT

    WHAT NEW TREES ARE AVAILABLE FOR CURBSIDE PICKUP?

    New Most Realistic tree families are available, warranty is included. Price matches current online prices.

    • BH NOBLE FIR FULL 7.5’ CLEAR
    • BH BALSAM FIR FULL TREE 7.5’ CLEAR