Balsam Hill For Business
What is Balsam Hill for Business?
Balsam Hill for Business (BH4B) is Balsam Hill’s premium, professional program made available to trade and business customers. We provide access to preferred pricing and dedicated customer support to support your unique business needs.
Learn more and apply for a business account to begin enjoying program benefits.
What are the benefits of opening a Balsam Hill business account?
Opening a free Balsam Hill business account comes with a variety of benefits, including:
- Complimentary Branch Sample Kit. Receive a free Branch Sample Kit to help you select the perfect tree for your project.
- Preferred Pricing. Business account holders gain access to preferred pricing and exclusive professional discounts on all Balsam Hill trees and décor year-round.
- Tax-Exempt Purchasing. Shop tax-free with proof of tax-exempt status (if applicable to your business). See our state-by-state guide to eligible exemption certificates.
- Dedicated Customer Support. Receive personalized assistance for all your needs, from shipping logistics to creative collaboration.
- Exclusive News and Resources. Stay in-the-know regarding the latest product drops, special offers, decorating resources, and program updates through Balsam Hill for Business emails.
- Unique Shipping Solutions. Benefit from tailored shipping options, including consolidated shipments, palletization for large orders, and the ability to schedule and coordinate delivery appointments, ensuring your products arrive exactly when and how you need them.
Am I a good fit for a business account?
BH4B services many verticals, including but not limited to:
- Architects & Interior Designers
- Floral & Landscape Designers
- Visual Merchandisers/ Retailers
- Event Planners
- Hospitality – Lodging & Entertainment
- SMB Offices
- Property Managers
- Religious Organizations
- Government Entities
- Assisted Living Communities
- Hospitals & Medical Offices
Balsam Hill's highly realistic artificial Christmas trees and timeless holiday décor make us the top choice for set designers at your favorite shows, including CMA Country Christmas, the Doctors, the Late Show with Stephen Colbert, and many more.
How do I open a business account?
Submit your application to join our exclusive BH4B program and gain access to special offers and specialized support. Our team will review your application and contact you with your account login information upon approval.
For design trade customers, please also be prepared to provide proof of valid Trade Organization Membership or design credentials (e.g. ASID, NEWH, IIDA, NCIDQ).
Businesses who are tax-exempt can also attach proof of their tax-exempt status within the application.
What is the difference between a Balsam Hill business account and a Design Trade Program Membership?
Balsam Hill business accounts and Design Trade members enjoy the same benefits. Designers submitting valid credentials with the business account application will be enrolled in our Design Trade Program and will receive a 15% discount. From time to time, we may offer promotions or send additional communications that are more relevant to a certain subset of members.
Is there a cost or recurring fee associated with a business account?
No – business and design trade professionals are encouraged to join BH4B at no additional cost or recurring fee(s).
Do you offer catalogs or product samples?
In addition to free, quarterly print catalogs and Tree Books when available, Balsam Hill for Business is pleased to provide one complimentary Branch Sample Kit to professional customers upon request, making it easy to preview our needles and branches before purchasing.
What forms of payment do you accept?
Balsam Hill for Business’s preferred payment options are by Credit/Debit Card (we accept Visa, Mastercard, Discover, and American Express) or ACH.
If either of the above are not readily accessible for your business, please work with your Customer Care specialist to explore alternative payment options. This may require additional verification steps before your order can be released for shipment.
Payment Terms – If your business requires payment terms, please reach out to our Customer Care team for further assistance (bh4b@balsamhill.com).
Purchasing Platforms – If you are using a Purchasing Platform to transact your order, please reach out to our Customer Care team for further assistance (bh4b@balsamhill.com).
How do I know if I am tax-exempt?
View our state-by-state guide of eligible exemption certificates.
I am tax-exempt and noticed sales tax on my order. Can I get a refund?
Please email our Customer Care team at bh4b@balsamhill.com with your exemption certificate attached. Once approved, your Balsam Hill business account will automatically remove sales tax at checkout.
Valid tax-exempt refund requests for orders made within 30 days of purchase will be honored. Tax-exempt refund requests for orders made after this 30-day period are not eligible for a refund.