TERMS & CONDITIONS
Website Warranty Disclaimer
Shipping & Handling; Orders
Limitation of Liability
Use of Site
You understand and agree that Balsam Hill LLC cannot be responsible for the content posted on the site by users and that your use of the site is at your own risk. Balsam Hill LLC is under no circumstances liable in any way for any content posted on the site or for any damages of any kind incurred as the result of the use of any content posted or otherwise made available on the site by users.
You acknowledge and agree that Balsam Hill LLC may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these terms and conditions; (c) respond to claims that any content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Balsam Hill LLC, Balsam Hill LLC users, and the public.
You understand that the technical processing and transmission of the site, including your content, may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
Information we may collect from you includes your name, address, phone number, email address, and, when necessary, credit card information and date of birth. We may collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. You may, however, visit our site anonymously without providing this information.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
How do we protect visitor information?
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
Occasionally, we may provide your e-mail address or physical address to marketing partners in an effort to make you aware of products or services in which you may have an interest. In addition, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
From time to time, we make our mailing list (names and addresses only) and general shopping activity available to carefully screened companies whose products we believe will be of interest to you and whose privacy practices meet the Direct Marketing Association's privacy standards. We do not share email addresses for this purpose. If you prefer that we do not share any information with these companies, please contact us.
How can you opt-out, remove or modify information you have provided to us?
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
You may also opt-out from receiving our emails by following the instructions on any commercial email you receive from us.
Privacy of Children on Our Website
Changes to our policy
Questions and feedback
Online Policy Only
Terms and Conditions