Balsam Hill is pleased to offer a limited three-year product warranty on regular and sale-priced artificial Christmas trees. The Balsam Hill Three-Year Limited Warranty guarantees the quality of our artificial Christmas trees’ factory installed lights (excluding burned-out bulbs), frame, foliage, hinges, and tree stand. Any repair or replacement of defects in those parts are fully covered by the warranty within the specified time frame. Please note this warranty only applies to artificial Christmas trees. All other products are covered by our Premium Guarantee. All clearance trees are covered by a 60-DAY CLEARANCE LIMITED WARRANTY.
Balsam Hill™ is dedicated to providing exceptional customer service. Please call us at 888-55-BALSAM or contact us via our Contact Us Page