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We have partnered with Kinek.com to provide a great new shipping option to our Canadian customers. Kinek has set up secure parcel receiving locations, called KinekPoints, at nearly every major border crossing between the US and Canada. Each location is located on the US side of the border and by signing up for the Kinek service and shipping to one of them, you can receive the same shipping prices as US customers!
Some of the major cities Kinek serves are: Toronto, Vancouver, Montreal, Ottawa, Winnipeg, London, Kingston, Kelowna, Sault Ste. Marie, Saint John, Fredericton, and Cornwall.
Balsam Hill is delighted to arrange for shipping to all of Canada on behalf of its Canadian customers through a partnership with FedEx Trade Networks. Balsam Hill will collect an additional amount for your order at checkout to cover your costs of shipping and handling, as well as an amount that FedEx Trade Networks will use to remit the appropriate GST/HST on your behalf. This additional amount charged at checkout will also cover your costs of FedEx Trade Networks acting as a your customs broker.
To see the exact amount that you will be charged for your order, please place your item(s) in the shopping cart, fill in your address, select “CANADA (FedEx will ship your purchase and remit GST/HST on your behalf)” for shipping rates, and click on “recalculate.” You will then see the total amount to be paid to FedEx on your behalf as well as the grand total for your order.
For Canadian Orders, the recipient/customer is the owner of the merchandise at the time when it enters Canada and will act as the IMPORTER OF RECORD for all transactions. This means that the recipient/customer is responsible for complying with all laws and regulations relating to the importation of the purchased merchandise to the Canadian destination. When the recipient/customer places an order either online through our website (www.balsamhil.com) or via our customer service team, they authorize our customs broker to act as their agent with the Canadian Border Services Agency to clear merchandise and process all applicable duties, fees and taxes on their behalf.