All products purchased at balsamhill.com that require AC power are designed to operate on the North American standard voltage of 110V. For use in regions with different voltage standards, please use an appropriate voltage transformer to provide your Balsam Hill products with 110V AC current. For example, if your local current is 220V AC, you must find the appropriate step-down transformer to convert the power to 110V.
Please note that any applicable warranties for items purchased on this site are not valid outside of the USA and Canada. Additionally, Balsam Hill cannot repair products that are damaged by using the incorrect electrical power.
The Balsam Hill return policy for orders placed on balsamhill.com is not valid outside of the USA and Canada.
If you use a shipment consolidator, Balsam Hill is responsible for processing your order and shipping it to your chosen shipping provider. Once the shipping company has received your packages, it is their responsibility to deliver the order to you safely.