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Customer Service


Balsam Hill™ is dedicated to providing exceptional customer service. Please contact us by email at customerservice@balsamhill.com or by calling us at 888-55-BALSAM (888-552-2572). We look forward to speaking with you!

Orders by Phone

If you would like to place an order by phone, or talk with an agent from our sales department about which Balsam Hill™ tree, wreath, or garland is right for you, please call us at 888-55-BALSAM (888-552-2572). We look forward to speaking with you!

Hours For Customer Service

9:30 am to 9 pm Eastern Time, Monday through Friday
10:00 am to 7:00 pm Eastern Time, Saturday and Sunday

Customer Feedback

Do you have a comment, suggestion, or praise to share? We would love to hear from you at Treetalk. Please let us know how we are doing by emailing us at treetalk@balsamhill.com.

Careers at Balsam Hill™

For information on opportunities to join the Balsam Hill™ team, please email us.

Mailing Address

Balsam Hill™
50 Woodside Plaza, Suite 111
Redwood City, CA 94061


     
 
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