Balsam Hill™ is dedicated to providing outstanding customer service
Balsam Hill™ is dedicated to providing exceptional customer service. Please contact us by email at email@example.com or by calling us at 888-55-BALSAM (888-552-2572). International callers can reach us at 336-419-0960.
Our customer care center is currently open Monday - Friday 8am to 11pm Eastern Standard Time (5am to 8pm Pacific Standard Time) and Saturday and Sunday 10am to 6pm Eastern Standard Time (7am to 3pm Pacific Standard Time). We look forward to speaking with you!
You can also use this form to send a message to our customer service team. Please try to fill out as much information as possible to help us direct your message to the appropriate people.
Orders by Phone
If you would like to place an order by phone, or talk with an agent from our sales department about which Balsam Hill™ tree, wreath, or garland is right for you, please call us at 888-55-BALSAM (888-552-2572). We look forward to speaking with you!
For the address of our Returns Center, click here.
If you are in the United Kingdom or Ireland, please click here for our UK website.
If you are in France, please click here for our French website.
If you are in Germany, please click here for our German website.
If you are in Australia, please click here for our Australian website.