Balsam Hill™ is dedicated to providing outstanding customer service
Balsam Hill™ is dedicated to providing exceptional customer service. Please contact us by email at firstname.lastname@example.org or by calling us at 888-55-BALSAM (888-552-2572). International callers can reach us at 336-419-0960.
Our Customer Care Center is open for phone calls on Monday - Friday 10am to 6pm Eastern time (7am to 3pm Pacific time). We look forward to speaking with you. For assistance through on-site live chat, we are available Sunday - Thursday between 8pm to midnight Eastern time (5pm to 9pm Pacific time).
You can also use this form to send a message to our customer service team. Please try to fill out as much information as possible to help us direct your message to the appropriate people.
Orders by Phone
If you would like to place an order by phone, or talk with an agent from our sales department about which Balsam Hill™ tree, wreath, or garland is right for you, please call us at 888-55-BALSAM (888-552-2572). We look forward to speaking with you!